Mental Health Training is one of the UK’s leading experts in this workplace mental health. A pdf overview of this training can be downloaded here: Mental Health Training for managers. 2018
This one-day workshop will support managers and to better understand stress and mental disorder in the workplace.
It provides a clear approach to understanding a complex area of human psychology and psychiatry, and delivers information in a jargon-free and accessible style. Free post-training support is also available which may be invaluable to the organisation and managers alike.
Key objectives of the training.
Understanding Stress & its relationship with mental wellbeing.
- Stress is a symptom, not a mental health diagnosis and it impacts on an organisational health & safety responsibilities rather than reasonable adjustments under the Equality Act. That said, stress-related issues have a close relationship with mental health conditions and relapse. Some of these stress-related issues are within the workplace, and some are external / domestic. This training will support managers and staff to understand the common causes of workplace stress, to improve manager / staff interactions and to effectively manage the early signs of stress to pre-manage the potential escalation of mental health issues.
- Mangers will be supported to better recognise the common workplace ‘stressors’ and factors that exacerbate the problem.
- Stress risk assessments will be mentioned as part of the toolkit of supportive interventions to use in the workplace. Improved interactional skills and signposting will be carefully addressed within this training to equip managers with a useful set of communication skills, to increase confidence and minimise the typical potential counter-productive work behaviours that can manifest as a consequence of poor leadership styles and invalidating practices;
- Improving systems and documentation to challenge absences associated with stress /mental health claims in the event that they escalate to claims against the organisation.
- The training will support managers to better recognise the signs and symptoms of the common mental conditions that present in the workplace. Training will be given to support managers to better identify mental health conditions; to understand their consequences to the individual, and understand best practice in interactional support
Typical agenda for the day:
- 9.30am -11.00am: Understanding the terminology, biology and behavioural psychology of mental health conditions; recognise the symptoms of stress and how to identify the key causes as identified in theworkplace. Improving managers’ ability to identify and manage potential causes of work-related stress. Risk assessment and control measures are discussed in detail to ensure that work conditions and management complies with H&S expectations (and thereby minimises stress-related conditions that may have presented in the GP practice and resulted in extended absences)
- 11.15am – 12.30pm: Recognise and manage mental health conditions in the workplace with greater insight. Stress may be a symptom of a mental health condition, exacerbating the symptoms or mental Health condition, or the mental health condition may be unrelated. This module in the training workshop supports managers to understand the signs and symptoms of common mental health conditions, the terminology (which will be simplified), Typical NHS / Primary Care interventions and how to support staff to access services through the Guidelines published by NICE (The National Institute for Health and Care Excellence). The training will also help managers to recognise mental health emergencies wherever possible and advice on how to respond appropriately.
- 1.45pm – 3.00pm: Managing situations with the right questions, interactional styles and responses. This aspect of the training considers layman’s counselling skills and techniques to support vulnerable or challenging situations. This training also addresses leadership styles and how certain leadership styles may impact on the experience of workplace stress and mental health conditions .
- 3.00pm 1.45pm: Recognising the presence and potential causes of counter-productive work behaviours (CWB), subversive workplace behaviour, the ‘protest sick notes’ and malingering behaviours. There will be a focus on skills to identify deception which may be useful if managers believe that staff are being deceitful, or fabricating illnesses (this also emphasises the importance of working with HR to resolve difficult situations).
- 3.00pm – 4.15pm: Reasonable adjustments under The Equality Act 2010. Mental Disorder is determined as a protective characteristic within The Equality Act 2010. In certain circumstances, organisations are required to make ‘Reasonable Adjustments’ to minimise or reverse potential discrimination in the workplace. This workshop clarifies the situations when this is required and considers how this can be effectively achieved.
- The timings are approximate and may change during the day as delegate needs are carefully addressed to ensure the training meets their exact needs.
Why not try our Stress First Aid workshop? You can download a course overview of here: Stress First Aid overview